iBahn product was technically complex, but had to be sold and supported by its customers. The training needed to make the product understandable and provide enough detail so the customers could sell it. The product is a private, integrated managed network with patented end-to-end architecture used in hotels and meetings.

InterCom worked with iBahn SMEs to define the course objectives and content then created the lessons. Initially, the lessons were delivered from an InterCom LMS branded for iBahn. The lesson were transferred to the iBahn LMS once it was operational.